Privacy Policy & Terms
This Privacy Policy explains how Vijay Scale, a weighing scale shop located in Shilphata, Thane, Maharashtra, collects, uses, and protects personal information of customers visiting our website or using our services including digital weighing scale sales, industrial platform scale supply, truck weighbridge installation, weighing scale repair, calibration, and load cell replacement services across Thane, Navi Mumbai, Kalyan, and Dombivli.
1. Compliance with Indian Law
This policy is prepared in accordance with the Information Technology Act, 2000 and applicable Indian data protection rules.
2. Information We Collect
- Name and contact number
- Email address
- Business details (if applicable)
- Service location details
- Weighing scale product or repair requirements
3. Purpose of Data Collection
- Providing quotations for digital and industrial weighing scales
- Scheduling repair and calibration services
- Maintaining service records
- Improving customer support
4. Service Areas
Vijay Scale operates from Shilphata, Thane and provides weighing scale products and services in Thane, Navi Mumbai, Kalyan, and Dombivli.
5. Data Security
We adopt reasonable security practices to protect customer information. However, no digital transmission can be guaranteed completely secure.
6. Sharing of Information
We do not sell or rent customer information. Information may only be disclosed if required under Indian law.
7. Terms & Conditions of Sale and Service
- Goods once sold will not be exchanged.
- Within one week from the date of purchase, service will be provided as repair only.
- The company is not responsible for damage caused by water entry, battery leakage, short circuit, rat damage, or machine repaired by unauthorized engineers during warranty period.
- Standard warranty period is one year unless otherwise specified.
- If a cheque is dishonoured and payment is not cleared within 7 days, the company may take legal action and return charges of ₹500 will be applicable.
8. Cookies
Our website may use cookies to enhance user experience and improve website functionality.
9. Third-Party Links
We are not responsible for privacy practices of external websites linked from our site.
10. Customer Rights
You may request correction or deletion of your personal information by contacting us.
11. Updates
We reserve the right to modify this Privacy Policy and Terms at any time.
12. Contact Information
Vijay Scale
Shilphata, Thane, Maharashtra, India
Serving: Thane, Navi Mumbai, Kalyan & Dombivli
Phone: +91-8308533644
Email: info@vijayscale.com
Last Updated: January 2026